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The "Pottery Barn Rule" is simple -- you can look it up. "You broke it, you bought it." Plain, direct and unequivocal. Imagine such a store. A tottering elderly man comes up, a bad…
The "Pottery Barn Rule" is simple -- you can look it up. "You broke it, you bought it." Plain, direct and unequivocal. Imagine such a store. A tottering elderly man comes up, a bad…